dwello

Accessibility

Last updated 5 November 2026

Draft template for review. These terms must be checked by a solicitor, and the bracketed details completed, before Dwello takes payments from the public.

We want everyone to be able to plan their renovation with Dwello, whatever device, browser or assistive technology they use.

What We Aim For

  • Meeting the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
  • Working with screen readers, keyboard-only navigation, browser zoom up to 400% and the text size settings on your phone.
  • Clear, plain English and good colour contrast.

Known Limitations

  • Dragging project cards between columns and the before and after slider work best with a mouse or touch. You can also change a project’s status from its own page, and view before and afters full screen.
  • Photos and videos shared by community members may not have descriptions.
  • Some pages we link to, such as Stripe’s payment pages and websites linked from posts, are run by others.

Tell Us About a Problem

If something is hard to use, or you need information in a different format, email [SUPPORT EMAIL]. We aim to reply within 5 working days.